Nurses are at high risk for assaults and violence in the workplace due to their close proximity to patients. According to a Press Ganey Survey Report (2021), 2 nurses per hour are assaulted in the acute care setting.

Incivility, bullying, and violence in the workplace are serious issues in nursing, with incivility and bullying widespread in all settings.

• Incivility is “one or more rude, discourteous, or disrespectful actions that may or may not have a negative intent behind them”.
• ANA defines bullying as “repeated, unwanted, harmful actions intended to humiliate, offend, and cause distress in the recipient.”
• Workplace Violence is any act or threat of physical violence, harassment, intimidation or other threatening, disruptive behavior from patients, patient's family members, external individuals, and hospital personnel. It includes physical, sexual, and psychological assaults.

Such acts of aggression – be they verbal or physical – are entirely unacceptable, whether delivered by patients or colleagues. These incidents not only have a serious effect on the wellbeing of the nurse in question but also their ability to care for their patients.

This under-reported epidemic has devastating results on the healthcare industry. Studies show that WPV can affect the quality of care and care outcomes, contribute to the development of psychological conditions, and reduce the RN's level of job satisfaction and organizational commitment.

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